When I started piloting a big yellow madhouse in the fall of 2018, a fellow driver gave me a piece of advice: “Always empathize with the child.”
He didn’t mean, “Give the little vipers a pass when they misbehave because life can be tough for them.” He meant keep in mind that even though they are making you want to pull your hair out in tufts it doesn’t mean they are unredeemable monsters.
(This blog is based on actual events, though names, places and some personal details have been changed to protect the innocent as well as the guilty and avoid libel suits.)
Young, developing brains are sieves when it comes to remembering rules. Kids see the school bus as a playpen. They’ve got a herd mentality (what one does, all will do). Some simply haven’t been taught discipline and respect. Something bad and maybe even very serious may be going on their lives. All of the above can be factors in their behavior.
Challenging authority to prove they’re cool is what kids are legally obligated to do and, like it or not, you’re just another scowling old fart in their lives.
See: Government’s Greasy Fingerprints
Of course, you have to make it clear who is in charge. I’m somewhat mellower than your average houseplant but I have my limits and the kids on my bus know it. Sometimes all I have to do is give them the evil eye and I’ll get an “Oh, sorry” and an end to the mischief. Until the next time … but there’s only so much you can do about young non-stick brains.
What you don’t want to do is make bad matters worse. Had a scuffle with the boss, your spouse or a fellow driver? Don’t take it out on the kids. Don’t take challenges to your authority personally. Don’t get into a sarcastic battle of wits and belittle them. Don’t project your own baggage.

Speaking of baggage, I came in with an American Tourister full of expectations: mainly the worst from my middle schoolers because “junior high” was a nightmare for me when I was a kid. I was picked on and put down for three years. I dreaded every day I had to get on the bus and go to that school.
I couldn’t help noticing that some of my sixth-graders are part of the classic middle school culture of cruelty and harsh judgment, the kinds of kids who tormented me. They constantly put others down and smell blood when they sense fear and hurt in someone.
(“Never let them see you sweating under the collar” when riders are acting up is another piece of great advice I was given by a colleague.)
See: Student Management, Assigned Seats & Sanity
The feeling that these are the punks who made my life miserable! can creep in and color my reactions to provocative behavior if I let it, but this is a whole new situation. I’m not 13 years old anymore, but I do naturally empathize with kids I know are being bullied.
Sometimes it takes real effort to stay emotionally disengaged, but these kids are, after all, 12-year-olds trying to prove they’re cool and tough. They’re brazen in a pack but much more polite and quiet on their own.
See: It Only Takes One
I can’t help wondering what the deal is with the worst-behaved kids on my bus. Sometimes they can be on medication for physical or emotional conditions. You never know.
It’s hard not to notice how many kids come from two homes. Divorce is sometimes for the best, but when you see kids from what appears to be a peaceful, relatively happy and functioning two-parent household, you realize how fortunate they are.
I overheard a discussion where one middle schooler said she remembers her mother throwing plates and that her parents got divorced so the kids wouldn’t see them fighting. “They hate each other now,” she said. That has to have an effect on a kid.
I found that once my passengers get to know and trust me, some open up and start confiding in me. What you hear can be heartbreaking. I’ve been told about neglectful parents, violent crimes (including murder/suicide) that left lasting trauma, close relatives in prison, money and housing troubles that include no heat in winter, and serious illnesses that cast a heavy cloud over kids’ lives.
Then there is the stuff that really makes you wonder what’s going on.
See: Understanding Kids
I once found a notebook on my bus open to a page expressing hatred for kids who put the notebook’s owner down. “My confusion won’t let me sleep,” he’d written. I reported it to the school so a guidance counselor could check in and make sure he was OK.
Usually, though, I’m dealing with garden variety shenanigans. Still, it’s aggravating when a piece of your precious cargo immediately starts doing something you just told them not to do, or keeps doing something you’ve told them a million times not to do. Your first thought is, “How dare they disrespect me!”

Brutus, one of my more challenging fourth graders, stands and salutes me when I lecture him for breaking rules. I confess that I fight the urge to waggle my fingers in front of my nose and blow a raspberry at him. Instead, I take a deep breath and chill out. You have to take kids seriously but you can’t take them too seriously.
I’ve also learned to pick my battles (yet another great piece of advice I was given). If I have to, I quietly lower the boom by surprising bad actors with a write-up that brings school officials and parents into the mix. It usually works, especially when they don’t see it coming.
See: The School Bus Justice System
It also helps to keep your sense of humor, but that’s easier said than done. I’m lucky. Unlike many drivers across the land, I haven’t had to deal with really nasty or dangerous kids and situations. One driver I work with has been physically assaulted by a troubled student.
Other colleagues have made me realize the good we can do in kids’ lives. They’ve told me of students they drove years ago who still remember them, greet them and talk to them whenever they see them in a store or restaurant.
One of my students, who came from a troubled foster home, used to pour his heart out to me. “If you’re driving to the high school next year, can I stop by your bus to talk?” he asked on our last day together.
I was deeply moved. That’s what makes this job so worthwhile. When the going gets tough, you just need to think about where a kid may be coming from.
What a lovely column, John! It’s funny, of course, but also deeply empathetic and full of self-knowledge. Great column. Thank you for writing it.
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Many thanks, Laura! Your kind sediments are always appreciated!
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